1.Refund & Cancellations:

1.1. The Return or Replacement of any Service done within 3 days from the date of purchase in case you are not satisfied with the service. Refund will be send to your bank account within 3 working days.

1.2. Money for the requested refund/return shall be refunded back to the Customer in part or whole if the refund/return approve by us as per our Return Policy. Returns shall only be credited back to the Account used to make the original purchase. If the original Account has been closed, the purchase is not eligible for Return.

1.3. There shall be no Refund for products/services/licenses listed below.

1. Domains
2. All Microsoft Products (Windows Operating Systems, MSSQL Database, Office365, Microsoft Exchange, CDN, Sharepoint, Skype for Business, OneDrive, Azure, Dynamics 365, Visio, Enterprise Mobility & Security, Microsoft365 etc.)
3. All other licenses from external vendors (WHM/cPanel, Plesk, Bitdefender, Trendmicro, Cloudlinux, Softaculous, Acunetix, Sitelock, Anti-Spam, Cloud Backup, Web Application Firewall, Weebly website builder etc.)
4. SSL Certificates

1.4 Customers can cancel a Product or a Service with a billing subscription at any time by accessing his Account online or by contacting MKYARA INFOTECH. No future payments shall be billed or charged against his subscription. The cancellation of repetitive billing services does not generate a Refund.

1.5. Any Service interruptions or downtime or outage due to scheduled maintenance by MKYARA INFOTECH or its network providers shall not count towards the uptime guarantee. MKYARA INFOTECH is not liable in any way for failure of third party services.